Return & Refund Policy

Last updated: [06/10/2026]

We want every customer to be satisfied with their Bong Club 420 purchase.

Returns

Customers may request a return within:

14 days after receiving their order

according to European consumer protection laws.

Products must be:

• Unused
• In original condition
• With original packaging

Non-Returnable Items

For hygiene and safety reasons, certain products may not be returned once opened, including:

• Used smoking accessories
• Opened personal-use products
• Damaged items caused by misuse

Refund Process

Once your return is approved and inspected, your refund will be processed.

Refunds are returned to the original payment method.

Damaged Orders

If your order arrives damaged, contact us within 48 hours with photos of the package and product.